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We have posted directions for Retainer Brite on our site. Select from one of the following versions to view the directions on Retainer Brite use: Non Animated, AnimatedFlash Version. What are the ingredients of Retainer Brite? Ingredients: Potassium Persulfate Compound, Sodium Perborate, Sodium Bicarbonate, Sodium Sulfate, Citric Acid, Soda Ash Dense, Sodium Tripolyphosphate, Sorbitol, Sodium Lauryl Sulfoacetate, PEG 8000, Mint Flavor, Magnesium Stearate, Tetrasodium EDTA, FD & C Blue #2 How do I place an order online? We have made every effort to make it as easy as possible for you to order online. When shopping online, simply add an item from any product page to your shopping cart by clicking on the Add to Shopping Cart icon. This will take you to a screen that shows you what you have in your shopping cart. Or, if you know your item number you can use our handy mini order form located near the top left of every page. When you are finished shopping, click any of the shopping cart links and follow the on-screen directions to check out. Which Credit Cards do you accept? We accept American Express, MasterCard, Visa and Discover. What should I expect to happen once I place an order online? Once you have completed the order process, you will receive a confirmation number on screen along with a confirmation e-mail that your order has been received. When your order ships, you will receive an e-mail to confirm shipment. After I place an order online, how long will it take to receive the order? Most stock items ordered online are shipped within 48 hours or sooner and will arrive in approximately 4 business days, depending on the method of shipment selected. How does your shopping cart work? The shopping cart on our site are designed to keep track of the things you would like to buy. When you see an item you are thinking about buying, enter a quantity and click on the Add to Shopping Cart icon. This action will place items in your shopping cart for you to keep track of until you are ready to checkout. You can review your shopping cart before checking out to make changes to your order. How do I remove something from my shopping cart? You can remove an item from your shopping cart by checking the box next to the item in the "remove" column on the shopping cart page. Click the update button to remove the item and your updated total will be displayed. I don't live in the United States. Can I order through your website and ship it directly here? Yes, you can! All prices are in US dollars. Additional shipping charges will be billed to your credit card. Please contact Inquiries@smileshop.com for a shipping estimate. If you prefer not to e-mail, you can call 1-504-488-0080 or fax 1-504-488-2429. All customs charges and duty charges are the recipient's responsibility. We also have several distributors located worldwide and would be happy to refer you to one in your area if available What is your return policy and can I return something I bought online? Yes. Smileshop.com stands behind its 30 Day Money Back Guarantee. If you are not delighted with any stock item, you may return it for a prompt exchange, credit, or refund within 30 days of receiving your merchandise. All merchandise must be returned in new condition with all original boxes, packing material, documentation, and instructions. Personalized items, and shipping and handling charges are non-refundable. We can only issue a refund or credit to the original purchaser. So we may process your return more quickly, please notify us prior to returning any merchandise. I am new to the Internet and am hesitant to place an order online. Could I prepare my order and call it in to your 800 number? Definitely. Not everyone is comfortable with all the new technology available today. If you are calling from the United States or Canada, dial 1-800-866-6884. From anywhere else, please phone 1-504-488-0080 or fax 1-504-488-2429. When phoning or faxing your order, please remember to have your Credit Card available. Our phones are staffed Monday through Friday 8:00 AM to 4:30 PM Central Time. We are closed Saturdays, Sundays and major U.S. holidays. After hours, telephone orders may be placed using our friendly Automated Attendant, or you may fax your order to 1-504-488-2429. Remember you can order from our website 24 hours a day, 7 days a week. I placed an order online and need help from Customer Service. What do I do? If you have any questions about an item, or about your order we can be reached via e-mail at Inquiries@smileshop.com, by phone at 1-800-866-6884, or by fax at 1-504-488-2429. Do any of your products carry warranties? Many of the products sold by Smileshop.com come with a Limited Warranty provided by the product manufacturer. While Smileshop.com will attempt to facilitate any warranty work between our customers and manufacturers, all warranties are provided solely by the manufacturers. Smileshop.com makes no express warranties of any kind and disclaims any implied warranties, including the implied warranty of fitness for a particular purpose and the implied warranty of merchantability. Smileshop.com shall have no liability to any person or entity with respect to any liability, loss or damage, including actual, indirect, special, incidental or consequential damage, caused directly or indirectly by the use or performance of any product sold by Smileshop.com. Your rights may vary from state to state. Smileshop.com encourages its customers to review any applicable manufacturer's limited warranty prior to making a purchase. You can receive this information by requesting it from Inquiries@smileshop.com, request by fax at 1-504-488-2429 or call 1-800-866-6884.
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